Administration Officer – Revenue (Water Billing)

Are you a detail-oriented and organised individual with a passion for offering administrative support?

We have an exciting opportunity for an Administration Officer to join our team to provide cohesive and skilled financial administration to the Revenue - Water Billing unit to ensure Council collects the revenue it needs to provide essential services to the community.

What You Will Do:

• Preparation of correspondence & reports.
• Issue invoices, rates and water notices.
• Develop and maintain professional relationships with internal and external stakeholders.
• Maintain relevant registers within Council systems in accordance with policies and procedures.
• Ensure all corporate information is captured within Council's business systems adhering to recordkeeping policies and procedures.
• Complete Records Management tasks such as batching and profiling.
• Administer work orders and purchasing requests in accordance with established procedures.
• Provide excellent customer service and actively work to solve customer problems.

Who We’re Looking For:

• Secondary education to at least Grade 10 and preferably Grade 12.
• Demonstrated ability with appropriate computer software, particularly in the Microsoft Office suite of programs.
• Demonstrated ability in the timely preparation and presentation of reports and correspondence.
• Ability to work in accordance with procedures and guidelines that apply to the unit.
• Strong customer service focus, with an ability to relate well to other staff and to members of the public.
• Ability to follow instructions and a willingness to accept and carry out delegated tasks.
• Sound written and oral communication skills.

If you thrive in a fast-paced environment while delivering high-quality service, we encourage you to apply!

Some benefits we offer:

• Achieve work / life balance with flexible working arrangements
• Recharge with up to 5 weeks annual leave • Fitness Passport – subsidised health and well-being memberships (gym/swimming pool)
• Up to 3 weeks personal leave
• Secure your future with 12% superannuation contributions • Salary sacrifice opportunities
• Grow personally and professionally with learning and
• Cherish family time with up to 14 weeks paid parental development opportunities
leave

Now we want to hear about YOU!

Applications MUST be submitted online through the 'Apply' button and include a Cover Letter addressing the selection criteria and Resume outlining previous academic and work experience and if requested include attachments of the relevant qualifications and licenses, relating to the role.

For further information about this role please download the Position Description which includes the Key Duties, Responsibilities and Selection Criteria.

Council’s Recruitment Team can be contacted via:
Phone: (07) 4044 3310
Email: jobs@cairns.qld.gov.au
Website: Employment at Council | Cairns Regional Council