Business Support Officer

Monash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a cosmopolitan and culturally diverse city, close to the demographic center of Melbourne.

• Permanent Part Time position (15.2 hours per week, over a 2 days per week arrangement)
• Salary Band 4 from $75,669 + Superannuation (pro rata)
• Work in a welcoming, community-focused Early Learning Centre in Hugesdale
• Applications close 12 October 2026

Brine Street Early Learning Centre provides high-quality education and care for children and families in the City of Monash. Our dedicated team is committed to creating a welcoming, inclusive and supportive environment where children can thrive and families feel connected and valued.

About the Position

The Business Support Officer provides a range of timely, effective and best-practice administrative, customer service, financial, rostering and business support services to Brine Street Early Learning Centre. You will be a key point of contact for families and staff, supporting enrolments, billing, reporting, procurement and record management.

Working closely with the Team Leader and service team, you will coordinate administrative systems, manage digital communications, maintain accurate service information and contribute to the ongoing improvement of business processes and service delivery.

Skills and Experience

• Demonstrated experience in an administrative or business support role
• Advanced computer skills including Microsoft Office and service-specific software applications
• Strong customer service skills with the ability to build positive relationships with families and stakeholders
• Excellent verbal and written communication skills
• Ability to prioritise workload, meet deadlines and work independently
• Strong organisational skills, attention to detail and commitment to continuous improvement

Requirements

• Tertiary qualifications in Business Administration or related discipline and/or demonstrated relevant experience. Early years qualifications are highly desirable
• Current Victorian Driver's Licence
• Valid Employee Working with Children's Check
• Satisfactory National Police Check
• Other pre-employment checks may be required depending on the role requirements

Benefits

As a City of Monash employee, your personal and professional development is a key focus for us. You will have access to:

• Supportive and experienced leaders that care for your development and wellbeing
• Vibrant health and wellbeing programs
• Employee Assistance Program for you and your family
• Flexible working arrangements
• Training and development opportunities
• Discounted gym memberships at our Active Monash Recreation Centres

Apply for this Amazing Opportunity

Please submit your CV with a cover letter outlining your experience and how it relates to the role.

Applications close Monday 12 October at 11:55pm. We may commence shortlisting and close applications prior to the closing date, so we encourage interested candidates to apply early.

If you would like to discuss this role further or have any enquiries, please contact Anja Laukart, Team Leader Brine Street Early Learning Centre, at [email protected],au

City of Monash is committed to be a flexible, safe, equal and inclusive workplace where we embrace and support diversity.

As an Equal Opportunity employer, we encourage applications from people who are from different backgrounds including Aboriginal and Torres Strait Islander peoples, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or by emailing [email protected]

We are committed to being a child safe organisation where safeguarding is everyone's responsibility. We foster a safe, inclusive community for all children and young people, with zero tolerance for child-related harm.

PD - Business Support Officer - Brine Street ELC.pdf