Visitor Services Coordinator

• Engage in diverse planning projects that shape the future of Smithton!
• Embrace a culture of equity, connection, and excellence within Circular Head Council!
• Enjoy an attractive salary circa $80,156 PLUS super and additional benefits!
• Additional benefits include salary sacrificing, Rostered Days Off & much MORE!

Circular Head Council

Circular Head Municipality is a picturesque region located in the northwest corner of Tasmania, Australia. Known for its stunning coastal landscapes, lush forests, and vibrant agricultural communities, this area offers a unique blend of natural beauty and cultural heritage.

We pride ourselves on our values of equity, connection & excellence and offer a wide range of services, including planning and development, waste management, and community health initiatives, all tailored to reflect the aspirations of our populace. We take pride in the standard of our work, to consistently deliver quality results to the community.

The Opportunity

Circular Head Council is looking for a full-time Visitor Services Coordinator based in Smithton, Tasmania.

We are looking for a dynamic and enthusiastic Visitor Services Coordinator to lead the daily operations of the Duck River Pavilions Visitor Information Services and the Stanley Visitor Information Centre. This key role ensures outstanding visitor experiences, seamless operations, and strong collaboration within Tasmania’s tourism network.

As Visitor Services Coordinator, you will oversee daily activities, supervise, and train staff, manage merchandise displays, coordinate group bookings, and organize tastings to enhance visitor engagement. This role requires flexibility, including work outside standard hours (7:00 AM – 6:00 PM), with weekend and public holiday shifts as part of a rotating roster. Attendance at tourism-related meetings and events may also be required.

Work condition will be in accordance with Circular Heads Council Enterprise Agreement.

To read the position description, please click here to download.

What You Need

To qualify, you will need Certificate / Diploma / Degree in Tourism and Marketing or relevant discipline and a current driver’s license.  Additionally, you must be willing to undertake a Police Check.

Additionally, the following skills and background will be highly valued:

• Proven ability to develop and coordinate tourism initiatives
• High-level skills in customer service, marketing, and stakeholder engagement.
• Experience in retail management, financial management, stock control, and merchandising
• Strong organizational and time management skills.
• Ability to problem-solve and contribute to policy development.

As our ideal candidate, you will possess highly developed communication and customer service skills, excelling at engaging stakeholders and fostering collaboration. Your attention to detail, proactive attitude, and ability to navigate complex challenges will make you a perfect culture fit for our team.

This is an opportunity to contribute your expertise and innovative thinking to a forward-focused council that values excellence and community impact.

Salary & Benefits

The successful candidate will earn an attractive salary circa $80,156 PLUS super and a range of benefits including:

• Learning & development opportunities
• Work/life balance and flexibility
• Paid parental leave
• Salary sacrificing
• RDO's
• Christmas closure days
• Banked hours
• Purchased leave (conditions apply)

Applications must be received by 9am Monday 24 March 2025.

If you are ready to make a positive impact in our community and thrive in a supportive work environment, we encourage you to apply now!