Civil Services Assistant

• Do you have experience in administration and customer service for a medium or large enterprise?

• Are you already established in your career or, are you looking to take the first step?

• Would you like to work for an organisation with great benefits and a supportive culture?  

About the role

As a key member of the Civil Engineering Branch, the Civil Services Assistant will assist in the delivery of a broad range of administration and customer service functions, including:

• Providing word processing, clerical and administrative support including preparation of correspondence, certificates, notices, agreements, minutes, memorandums and Business Paper reports.
• Acting as a point of contact between the public and Civil Engineering staff and providing high-quality customer service.
• Investigating customer service requests and enquiries and ensuring Pathway requests are accurately recorded and actioned.
• Responding to customer requests within required timeframes and ensuring records are maintained appropriately.
• Coordinating sporting field, park and garden bookings.
• Preparing reports and documentation as required by the Manager Civil Engineering.
• Assisting Engineers with project development, project administration and major civil project management activities.
• Assisting with quality assurance processes associated with construction and maintenance works.
• Assisting with financial acquittals, grant funding applications and grant reporting requirements.
• Assisting with heavy vehicle assessments and related administration.
• Monitoring expenditure within the Civil Engineering Branch and alerting management to expenditure issues.
• Completing research and preparatory work as requested by the Manager Civil Engineering.
• Producing and maintaining administrative procedures relevant to the position.
• Relieving other staff and undertaking other duties consistent with the skills, competence and training of the position.

Employment will be in accordance with the Local Government (State) Award 2026. The position is classified within Band 1 Level 4 to Band 2 Level 2 and offers a salary range from $1,274.75 to $1,511.60 gross per week plus statutory superannuation, depending on skills, qualifications and experience. The position works a 35-hour week, generally from 8:30am to 4:30pm.

Why work for Inverell Shire Council?

As one of the largest employers in the Inverell region, Council provides a variety of opportunities and benefits including:

• Ongoing training and professional development opportunities.
• Meaningful work contributing to the delivery and maintenance of community infrastructure.
• A positive and supportive workplace culture.
• Flexible working arrangements, including flex time for eligible employees.
• Salary packaging opportunities.
• Generous leave provisions including annual leave, MyLeave and long service leave.
• Access to Fitness Passport.
• Participation in the NSW Welcome Experience program for eligible new residents relocating to the region.