Community and Development Services Assistant

Ongoing Part time Positions 

Our Region
Ingham is uniquely positioned just over an hour north of Townsville and approximately three hours south of Cairns and is within the tropical paradise of the Hinchinbrook Shire. With Ingham at its centre, the region is surrounded by rugged mountain ranges, giant waterfalls, the Great Barrier Reef, wild beaches and tropical islands. It’s a place where breathtaking scenery, unique wildlife, world-class fishing experiences, delicious, locally sourced food, inspirational art and 60,000 years of culture are all weaved into one incredible story: The Hinchinbrook Way. 

The Opportunity 
To ensure the continuity of a high level of customer service to our community, we are seeking a Community and Development Services Assistant to provide support within the Council Libraries and Gallery. To be successful, you’ll need strong customer service skills, enthusiasm, and motivation to help plan and deliver community events.
  
This role supports TYTO precinct customers by providing a positive experience and assisting with the use of library, gallery, and Council facilities, resources, and services. You’ll offer basic help with public computers and the library catalogue, while using strong interpersonal skills to communicate effectively with a diverse customer base and various stakeholders.
  
To be successful, you will demonstrate personal attributes that are consistent with Councils values of Integrity, People Focused, Excellence and Sustainability and you will possess the following:
  
Skills and Qualifications:

• High level of communication and interpersonal skills suited to a customer service environment;
• Ability to quickly acquire knowledge of Council’s services and activities;
• Sound ability in the use of Microsoft Word and adaptability to learn new systems;
• Ability to provide a range of administration duties and responsibilities; and
• Flexible approach to tasks and willingness to undertake a range of duties.

Our Council 

Hinchinbrook Shire Council is one of the largest employers in the region with approximately 200 employees working across multiple technical, administrative, operational and senior management roles.  Our team enjoys a fair, equitable and flexible workplace so that our staff can enjoy the many attractions and events that come with living in the Hinchinbrook community. Council offers favourable working conditions including a nine-day fortnight for most roles, generous superannuation and leave entitlements.

What Council Offers:

• 48 hour fortnight roster – must be available to work alternative weekends
• Up to 12.5% Superannuation employer contribution for contributing members
• 5 weeks annual leave plus 17.5% annual leave loading
• 15 days paid sick/parental leave
• Salary Packaging options
• Employee Assistance Program (EAP)
• Accredited Mental Health First Aid Officers
• Annual Flu vaccinations + Skin Checks
• Corporate Uniforms (annual allowance) and PPE supplied

General Salary Information 

Level 2 $43,162 plus superannuation - $34.58 per hour

Pre-employment Screening

Pre-employment screening includes Medicals, Drug and Alcohol Testing, and Criminal History Checks to ensure capability to perform the inherent requirements of the role.

Working Conditions and Physical Requirements

Applicants must be able to safely and competently carry out strenuous manual handling activities.  The position will require the employee to carry out physical tasks which may include manual handling, repetitive bending, kneeling, twisting and/or squatting.

How to Apply 

To submit your application, click 'Apply For Job' and follow the steps. Provide a resume and a maximum 2-page cover letter outlining your relevant suitability and experience.

Closing Date: 27 September 2024

Applications that do not meet the above requirements may not be shortlisted.

The advertisement will be closed either when a successful applicant is identified or on the closing date, whichever is sooner.

For More Information:

Thank you for your consideration and interest in this position. For a confidential discussion, contact Community and Cultural Services Coordinator Renee Poppi on 4776 4789.

Hinchinbrook Shire Council is an equal opportunity employer. Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers are encouraged to apply. Only people with the right to work in Australia may apply for this position.