Coordinator Youth and Family Services

• Salary Range Band 8 $134,011 to $150,181 plus 12% Super
• Permanent full time, located at Bubup Nairm Family and Children’s Centre in St Kilda with flexible working arrangements possible.
• Lead services that make a real difference to children, young people and families across Port Phillip
• Leadership opportunity overseeing Family Services, Youth Services and Middle Years programs

About the Organisation 

The City of Port Phillip is an inner-city council with around 1000 employees who deliver more than 100 programs and services to our residents, businesses and visitors. These range from childcare and immunisations, to libraries, management of parks and open space, rubbish collection, road maintenance and more. City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation. 

About the Role

Lead high-quality Family Services, Youth Services and Middle Years programs that support children, young people and families to thrive. 

Drive service excellence through strong governance, strategic planning, continuous improvement and evidence-informed practice. 

Build strong partnerships across government, community organisations and the broader human services sector to deliver integrated and responsive services. 

Reporting to the Manager Family Youth and Children, you will lead and support three Team Leaders and provide strategic and operational leadership across a diverse portfolio of services that have a direct impact on community wellbeing.

This is a rewarding opportunity to lead experienced teams, shape service improvement, influence organisational priorities and help ensure children, young people and families receive the support they need at every stage of their journey.

Duties:

• Lead and manage service systems to deliver integrated, high-quality programs.
• Oversee compliance with legislation, standards, and clinical governance frameworks.
• Develop and implement service strategies, policies and improvement initiatives.
• Coach and support Team Leaders to manage performance and build workforce capability.
• Contribute to departmental leadership, planning and cross-organisational initiatives.

Skills and Experience 

• Extensive experience leading complex family, youth or community services
• Strong knowledge of legislative, funding compliance and governance frameworks
• Proven ability to lead leaders and develop high-performing teams
• Demonstrated experience managing budgets, resources and organisational change
• Relevant tertiary qualification in social work, psychology, youth work, community development or related discipline

Culture 

People enjoy working at the City of Port Phillip because we are a welcoming, healthy and inclusive workplace.  We offer a vibrant and diverse work environment where our employees can develop both professionally and personally whilst planning and delivering a range of important services and programs to the community. 

Benefits

• We offer a workplace that accommodates your working style and needs.
• Be supported and empowered by a leadership team that is community-focused, with a strong desire for change and a culture that encourages teamwork and innovation.
• Training and development opportunities, study assistance, flexible working conditions, paid parental leave, an active social club, a health and wellbeing program with access to fitness gyms, pools and facilities, and a well-regarded Employee Assistance Program (EAP).

Security Requirements and Professional Obligations   

Pre-employment screening will apply to all appointments.  

Prior to a formal letter of offer, preferred applicants will be asked to provide:

• Evidence of mandatory qualifications/registrations/licences,
• Sufficient proof of their right to work in Australia, and
• Sufficient proof of their identity.
• Complete a National Police Check completed via City of Port Phillip’s Provider.
• Evidence of a Working with Children Check (employee type with City of Port Phillip registered as the organisation).

How to Apply

Click APPLY.

All applicants must provide a Resume and  Cover Letter in response to the key selection criteria located on the last page of the position description. The Cover Letter should be no longer than 2 pages and include each heading in the Key Selection Criteria.

Note: Only applications submitted via the online Recruitment Portal will be considered and only shortlisted candidates will be provided feedback.

Further information can be obtained by contacting Mark Patterson, Manager Family Youth and Children via phone 0430 656 424 or via email [email protected] 

Applications close 11.59pm on Sunday 9 August 2026

The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Yass Mustafa (Recruitment and Employee Experience Advisor) on phone 0468 576 806 or email: [email protected]