Customer Service Officer

About the role:

Council is currently seeking an enthusiastic and professional person with excellent communication skills to join our customer service team. This is a permanent part time position, 3 days a week (Wednesday to Friday) and flexible working hours may be considered for the successful person.

The role will include, but is not limited to:

• directing incoming calls to the appropriate departments.
• assisting customers at the counter, ensuring a warm and welcoming experience.
• performing cashier duties accurately and efficiently.
• supporting with general administrative tasks.

About you:

The successful candidate will:

• have a strong customer service focus
• strive to create a positive first impression for Loddon Shire Council
• enjoy working within an office environment
• show competency in the use of computer information systems
• have the ability to count and balance large sums of money.

For further information regarding this position, please contact Amber King, Team Leader Records and Customer Service on 5494 1271.

About us:

Be part of an organisation that understands the importance of work life balance and offers a variety of policies and practices to support you with this. At Loddon, we firmly believe in the importance of investing in our staff.

Located in a unique and wonderful part of Central Victoria, about 175 kilometres north-west of Melbourne, Loddon Shire is home to over 7500 residents and supports a vibrant and growing agribusiness and horticulture sector. We deliver a broad range of programs and services to enhance the sustainability and liveability for the community.

To apply:

Please download the application guidelines(PDF, 326KB) and the position description(PDF, 151KB) from the Council website.

You can apply by the following methods:

• submit via email to recruitment@loddon.vic.gov.au
• submit by mail marked ‘confidential’ to, Manager Organisation Development, Loddon Shire Council, PO Box 21, Wedderburn, 3518
• via the application form on Council’s website.

Applications for this position will close Monday 18 November 2024 at 5pm