Duty Manager

• Casual Opportunities available
• $25.77- $39.64 per hour + super (rate includes 25% casual loading and is age dependant)

The Wangaratta Sports & Aquatic Centre (WSAC) has an outstanding opportunity for a Duty Managers to lead, the Lifeguard team and proactively engage in safety. Working in a stunning regional facility, your focus will be providing a fantastic experience to all customers and Centre excellence. To be successful in this role, you will require experience in leading a small team, providing quality customer services and problem solving. This role requires you to think on your feet, is often fast paced. We are looking for a great team player who can support the team and has an eye for detail, especially safety. This role will be operating on a rotating roster that includes some weekend, early mornings & evenings. All training provided. WSAC offers free gym membership, prioritises training and personal development, along with flexibility for quality lifestyle. If this is you, we would like to meet you.

Key Responsibilities:

• Lead, develop and support all staff on shift, ensuring excellent customer experience .
• Support a safe environment for patrons and staff, including efficient evacuation and emergency responses.
• Perform a range of duties associated with efficient operation of all facilities, particularly focused on pool plant, equipment set up/take down.

We are seeking candidates with:

• Sound knowledge and experience in aquatic services .
• Ability to solve customer problems and complaints in a fair and equitable manner in line with our organisation values.
• Demonstrated commitment and capacity to work flexible hours to reflect the operational requirements of the service.
• Ability to fulfil the requirements of the role of Lifeguard and Customer Experience Officer.

Minimum qualifications:

• HLTAID003 Provide first aid
• HLTAID001 Provide cardiopulmonary resuscitation
• SISSS00111 Pool Lifeguard
• Working with Children Check
• Must willing to obtain a satisfactory Police Check

For further enquiries about this position should be directed to Leon Newton - Sports, Aquatics Events Precinct Manager on l.newton@wangaratta.vic.gov.au

Applications close at 3pm on Monday, 17 March 2025.

Rural City of Wangaratta is a child safe and equal opportunity employer.  Employment applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged.  In addition, applications for positions that work with children must provide referees who can comment on their experience working with children.  These roles also require a valid Working with Children Check and all roles require a National Criminal History Check.

When submitting your application, you will need to include:

• Your current contact details;
• A cover letter to your application. This document is an introduction to your application and will generally include an outline as to why you have applied for the role;
• A current resume with a minimum of two current referees;
• A letter stating how you meet the key selection criteria, providing evidence that clearly demonstrates what you have achieved in relation to the position. It is helpful to use each selection criteria as a heading and then explain how your skills and experience meet that criterion; and
• Copies of any relevant qualifications or licences