- Permanent Position/Hybrid Working role
- Band 7 Permanent Position with RDO
- Career progression and development opportunities
Position Objectives The ICT Business Systems Team Leader is responsible for a number of outcomes – - Responsible for designing best practice and governance around Council’s line of business architecture, systems and platforms including planning, provisioning, and providing specialised operational support.
- Providing efficient and effecting ongoing support to council staff and end-users including training and documentation.
- Responsible for the quality and technical approach ensuring it is aligned to council’s ICT strategy and that projects and initiatives are delivered on time and budget.
- Being the technical escalation for the Business Systems team and working closely ICT Leadership team around solution design and initiatives.
- Manages and supports Council line of business applications from initial installation to maintenance and further custom design.
- Completion of other tasks, such as report writing, tender preparation and general project assistance as required.
- Responsible for the quality and technical approach taken by team members, ensuring it is in-line with the council’s ICT strategy – and that projects are delivered on time and on budget.
- Creating and maintaining a professional culture within the team, where individuals take ownership and are fastidious and proud of delivering excellence and quality.
Qualifications and Experience - Demonstrated senior specialist/technical experience in an ICT application support/business Systems domain.
- Demonstrated experience leading a small team of ICT application support/ Business Systems staff.
- Experience of managing, directing and motivating staff to deliver projects with stretching scope and objectives.
- Demonstrated experience in producing quality reports, operational documentation, and knowledge base.
- Demonstrated ability to multi-task and to effectively manage multiple projects and actions concurrently.
Key Selection Criteria - Qualifications and experience as listed above.
- Demonstrated experience as listed in the Specialist Skills and Knowledge
- Demonstrated ability to champion, model and promote the corporate values.
- Ability to lead and manage a team.
- Excellent communication skills, both oral and written, including a proven ability to communicate effectively with those of varying technical understanding.
- Strong troubleshooting skills, with an ability to learn.
- Considerable senior technical experience working in an ICT Applications Support / Business Systems role.
To Apply To apply for this position please click on the Apply button and submit your application. The closing date for this position is 21 August 2024. Please ensure that you provide your cover letter and current resume together with providing a response to the Key Selection Criteria. The successful applicant will be required to undergo a full employment medical and police check. Contact For any additional questions, please contact Sonny Shah– sonnyshah@ballarat.vic.gov.au. The City of Ballarat is an equal opportunity employer committed to providing a safe and inclusive working environment that embraces and values diversity, flexibility and child safety. We welcome applications from all walks of life and celebrate the diversity and richness this brings to our workplace and reasonable adjustments will be made to the process to ensure equitable access. We undertake an employment screening process to ensure this commitment is upheld, this includes ensuring the successful candidate holds a valid working with children check and satisfactory criminal history record check. |
