Infrastructure Planning Support Officer

Infrastructure Planning Support Officer

Job No: BYR1038

Location: Mullumbimby, NSW

About the opportunity

Byron Shire Council is seeking a proactive and customer-focused Infrastructure Planning Support Officer to join our Infrastructure Planning team.

This is a varied administrative role that supports the delivery of infrastructure planning projects and provides a professional interface between Council and the community. You'll work closely with internal stakeholders, consultants, contractors, government agencies, and community members while helping ensure the smooth day-to-day operation of the team.

If you're highly organised, enjoy working in a fast-paced environment, and take pride in providing exceptional customer service, we'd love to hear from you.

This position is a full-time term position (35 hours per week) until 30 June 2027.

What you'll be doing

• Providing administrative and technical support to the Infrastructure Planning team.
• Responding to customer enquiries and coordinating requests for service.
• Preparing meeting agendas, minutes, reports and committee documentation.
• Managing correspondence, Council resolutions, customer requests and records.
• Assisting with tender administration and project-specific communications.
• Processing purchase orders, invoices and creditor payments.
• Liaising with a broad range of internal and external stakeholders to support effective service delivery.
• Maintaining registers, reporting information and administrative systems.

What you'll be doing

• Qualifications in Business Administration, a related discipline, or equivalent demonstrated experience in an administrative role.
• Experience working in administration and/ or customer service environments.
• Strong organisational skills and the ability to manage competing priorities while meeting deadlines.
• Excellent written and verbal communication skills with a commitment to customer service excellence.
• Proficiency in the Microsoft Office Suite, including Word, Excel and Outlook.
• High attention to detail and the ability to work both independently and collaboratively.
• A commitment to workplace safety, diversity and positive workplace culture.
• A current Drivers License.

Join us and play a key role in supporting infrastructure projects that enhance the Byron Shire community.

Position Description:  Download - Infrastructure Planning Support Officer PD here

We offer: 

• Full-time term contract (35 hours per week), until 30 June 2027
• Salary and Conditions will be in accordance with the NSW Local Government (State) Award with an appointment in the range of $1,237.66 to $1,434.02 per week (dependent upon skills and experience). 
• Partner with an organisation that is taking steps in all areas to reduce our carbon emissions and be an innovative and sustainable council.

Other benefits include: 

• Annual salary reviews 
• Superannuation 
• Education and training support 
• Flexible work hours 
• Attractive salary packaging scheme. 
• Employee Assistance Program (4 sessions per year) 
• Fitness Passport  
• Health and Wellbeing days 

Location: This position is primarily based at our Mullumbimby Office; however Council can require you to work from other work sites as required for operational reasons.

Contact: Kevin Craft, Acting Strategic Engineering Coordinator - (02) 6626 7372.

Closing date: 5pm (NSW time), Thursday 6th August. Late applications will not be permitted.

We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of our community. We recognise the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply for our vacancies.

We are open to discussing flexible working arrangements and encourage our people to explore new ways of working – including part-time, job-share or working from different locations. Everyone can ask about it.

We strongly encourage applications from people with disability and will provide reasonable adjustments in our recruitment process and in the workplace. If you need an adjustment during the recruitment process, please call or email the contact person listed above, and also advise us of your preferred method of communication. 

Byron Shire Council is committed to being a child safe organisation – we respect all children and their wellbeing. We will embed Child Safe Standards into our leadership, governance and culture. We will support our staff and volunteers in their responsibilities. We will strive to keep children safe from harm and abuse.

Pre-Employment Screening Process:

• Reference Checks: Referees will preferably be your current or most recent supervisor and must be able to comment directly on your abilities in a work situation. If you have any objection to this action, your concerns should be raised in your application and be discussed with the Selection Panel.
• Functional Health Assessment: If applicable, the functional health assessment evaluates your physical and functional capacity against the physical demands necessary to safely perform the job for which you have applied. Applicable roles are subject to drug and alcohol testing, please note these tests will potentially require the provision of a urine sample, and a positive test will preclude a candidate from employment with Council at that time.
• Background Screening: Background checks verify the information you have provided in your application, and where applicable, also check for relevant criminal history. Checks may also include, for example, a confirmation of your employment history, qualifications/tickets and working with children clearance.

HOW TO APPLY:

Scout Talent has released an improvement to the candidate application experience through the 'Save Application' Feature. As a candidate you can start an application and progressively update the application until they are ready to submit.

You can start an application on the go, from anywhere and return to finish your application via the automatic follow up email when you have time and the required information at hand. 

You must use your own email address and not one used previously by another person that has applied for a position with Council.

Being mindful of diversity and inclusion we have provided 2 options to apply for the position.

Option 1 - Written Application

You may wish to prepare your responses in a Word document, and then COPY and PASTE into the fields below.  

Step 1: Fill out our online application form below. Once you have completed all the questions, click 'Next'

Step 2: Attach your resume/CV and a cover letter (optional). Once you have attached your document/s click 'Next'.

Step 3: Please review your application and confirm everything is correct. Click 'Confirm' to send your completed application.

 You will receive an email to confirm your application has been received. 

Option 2 - Audio File Application

Step 1: Scroll down and review the Questions that you are required to answer. 

Step 2: Record an audio file of your responses and save the file (the file must be in an MP3 format and less than 50MB). Please note that all questions with a drop box or a check box as well as the reference checks details can not be answered via audio file and must be completed below.

Step 3: Fill out the Personal Details section and the questions that can not be completed by audio file on the application form below. For all of the Questions where you are responding via audio file, type the response “audio file”.  Once you have completed all the questions, click 'Next'

Step 4: Attach your resume/CV, a cover letter (optional) and your audio file.  Once you have attached your documents click 'Next'.

Step 5: Please review your application and confirm everything is correct. Click 'Confirm' to send your completed application.

You will receive an email to confirm your application has been received.