Membership Officer

Fixed term, part-time to 24 March 2026 (15 hours per week)

The City of Rockingham is located 40km south of the Perth CBD and is one of the fastest growing local governments in the south metropolitan area.  We are responsible for the provision and delivery of high quality services, facilities and events that meet or exceed community expectations.  Providing a safe and healthy workplace for our employees is important to us and we are committed to employing team members who share the City’s Values of Recognition, Ethics, Service, Professional Development, Empowerment, Communication and Teamwork – RESPECT.  These Values are incorporated into all aspects of employment at the City.

You will be responsible for providing exceptional customer service in a professional and friendly manner while actively seeking new business to meet individual targets and team goals. The Membership Officer is responsible for the administration of membership contracts.

You will need to be able to accurately communicate all membership terms and conditions to members and prospective members. You possess well developed interpersonal skills and pride yourself on your teamwork, professionalism and eye for detail.

To be considered for this role, you must address the following selection criteria as part of your online application:

• Experience providing high levels of customer service
• Sound IT skills with experience working the Microsoft Officer suite and Facility Management Software (managing memberships and direct debits)
• Experience in direct sales and marketing
• Current Provide First Aid Certificate with up to date CPR Certificate

We are offering a gross salary of $60,256 per annum (pro-rata for part time role), as well as:

• 11.5% superannuation with the opportunity to co-contribute up to 5%
• A variety of health and wellbeing programmes including free flu vaccinations, free skin cancer checks, mental health programs and Employee Assistance Provider (EAP) services

An information package is available on our website.   

Applications will be accepted until 4pm, Thursday 26 Septemberor until a suitable pool of candidates exists.  This means the vacancy may close without notice, so if you are interested in the position, we highly recommend you apply as soon as possible.

This process may be used to fill future similar permanent or fixed-term positions that may become available in the City during the next 12 months.

If you identify as a person with disability and require adjustments or support for your application and throughout the recruitment process please contact the Recruitment Team via email at jobs@rockingham.wa.gov.au or phone 08 9528 0333.

The City of Rockingham encourages candidates from a diverse range of backgrounds, including First Nations people, people living with disability and people who speak a first language other than English.