Support Officer x 2

Blacktown is a vibrant city located in the very heart of Greater Sydney, halfway between Sydney City and the Blue Mountains. It is a city of ambition and excitement. With a total of 54 residential suburbs, and population of 435,000 coming from more than 180 different birthplaces, Blacktown City is one of the most diverse communities in Australia.

Working in Blacktown City provides a wealth of professional opportunities. Blacktown City Council is the largest council in New South Wales, 4th largest in Australia and a leader in the development of the western Sydney region. With almost unmatched growth expected over the next 25 years, we are on an exciting journey of transformation to prepare for a population of more than 644,000. There has never been a more exciting time to join one of Sydney’s most dynamic and high-performing councils as we continue to deliver outstanding levels of service for our proud and diverse community and prepare our great city for the future.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

We are seeking permanent, full-time Support Officers to join our busy and expanding Community Law Enforcement and Waste team.

This role will provide clerical services to support the effective and efficient operations of the team including the delivery of our new food organics and garden organics (FOGO) waste bin service. An ideal candidate will be personable, energetic, full of ideas to improve systems and processes and love serving the community.

You will be responsible for:

• Correspondence, reports, agendas, minutes and general administrative tasks
• Interaction with customers and stakeholders
• Supporting team members with administrative tasks
• Other secretarial or clerical support as directed by the Manager Community Law Enforcement and Waste.

Qualifications and experience

Essential:

• Tertiary qualification in a related field
• Suitable experience and/or qualifications in a related field
• High-level oral and written communication skills including sound negotiation and conflict resolution skills
• Demonstrated organisational skills, strong interpersonal skills with the ability to maintain the strictest confidentiality and professionalism
• Demonstrated commitment to customer service
• Demonstrated advanced skills in Microsoft Office Suite
• Ability to work productively and collaboratively within a fast paced multidisciplinary environment
• Class C driver's licence.

Desirable:

• Experience using corporate databases (e.g. TRIM, Tech1, SCOUT)
• Experience in basic financial management
• Experience in website content management
• Proven competency in minute-taking
• Proven excellent time management and organisation skills, with attention to detail and accuracy
• Demonstrated ability to manage multiple tasks, meet diverse business priorities and work under pressure to tight deadlines
• Demonstrated ability to manage a busy and ever-changing workload.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,265.47 per week
• 35-hour working week
• Opportunity to participate in Council's flextime arrangement
• Employee benefits such as leave entitlements (where applicable), 11.5% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.

Apply now using our fast and easy-to-use online application process:

1. Have your resume and any other relevant documentation ready to attach.
2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
3. Review the questions and decide on your responses before commencing your application.

Closing date:           Friday 20 September 2024, 11.59 pm    

Contact officer:       Val Low on 9839 6456

Internal ref:              BCC1991 and BCC1990