Infringements Review & Business Support Officer

Infringements Review & Business Support Officer

Closing date: 26/11/2026 11:45 PM AUS Eastern Standard Time

Location: 1 Flintoff Street, Greensborough

Department: City Planning, Safety and Amenity

Compensation: Annual AUD $83,324.29 - $96,497.25

Employment type: Fixed Term Contract

Work Arrangement: Hybrid

Join Banyule City Council as an Infringement Review & Business Support Officer - support community outcomes and contribute to fair, consistent decision-making.

Banyule City Council is seeking a temporary part time Infringements Review & Business Support Officer to join our Municipal Laws team. This role blends administrative precision, community engagement, and legal process knowledge. This is your opportunity to contribute meaningfully to public outcomes, while working in a supportive, high performing and purpose driven environment.

What you’ll love the role:

As our Infringements Review & Business Support Officer, you will play a critical role in ensuring Council’s infringement processes are fair, transparent and legally compliant. You’ll manage reviews, support prosecution matters, and issue permits with accuracy and empathy, helping to uphold community standards while delivering exceptional customer service.

What you’ll do:

Key Responsibilities include:

• Provide responsive, accurate and reliable customer service in line with community expectations and Banyule’s Customer Service Promise.
• Proactively participate in the day-to-day functions of the Municipal Laws Business Support Unit ensuring that it maintains and continually enhances its performance in providing excellence in customer service.
• Provide responsive, timely and statutory compliant responses to Local Law infringement reviews, prepare Magistrates Court briefs and maintain Council’s Infringements register
• Prepare comprehensive and detailed Magistrates Court briefs for Council prosecution matters and effectively record and manage outcomes.

This working days/hours for this position will be Tuesday, Wednesday & Thursday working 22 hours.

What we are looking for/what you’ll bring:

You’re a detail-oriented person who thrives in a busy, collaborative environment. You bring a strong sense of fairness and consistency to your work, and your communication skills help you handle sensitive issues with clarity and empathy. You’re also eager to learn, adapt and support your team to achieve shared goals. You’ll also have:

• Knowledge of the Infringements Act and Magistrates Court procedures
• Experience with infringement reviews and court brief preparation is highly desirable.
• Post-secondary qualifications in Administration (minimum standard Certificate III in Business Administration), or similar discipline.
• Knowledge of statutory responsibilities, Acts and Regulations pertaining to the functions of the Municipal Laws & Public Assets department.
• Competent in the use of a personal computer for daily duties and the ability to use MS Outlook, MS Word, MS Excel and SharePoint.
• Ability to communicate information, both written and oral, in a clear and concise manner to the organisation and Council’s customers.

Pre-employment requirements

• Nationally Coordinated Criminal History Check

We offer:

• A temporary to 6 August 2027, part-time, job share position working 22 hours per week (Tuesday, Wednesday & Thursday).
• Salary from $48,240.38 to $55,866.83 dependent on experience per annum plus super (for comparison at full time this would be $83,324.29 - $96,497.25 per annum plus super).
• Ongoing learning and development opportunities, including health and well-being initiatives.
• A supportive workplace with great flexibility and a focus on wellbeing, with hybrid working.
• Professional growth and development opportunities to support your career aspirations.
• Purchased leave options to provide additional flexibility. 

How to apply

Please submit your resume and a cover letter setting out your achievements aligned to the Key Selection Criteria in the position description.

For more information or if you have any questions please contact Tahryn Harris on 9490 4360.

Applications close: 26 November 2026 at 11:45 pm.

Equal Opportunity and Accessibility: Banyule City Council is an Equal Opportunity Employer; we value diversity and inclusion, and we welcome candidates from all backgrounds. If you have a reasonable adjustment, support, or access requirement, we encourage you to inform us through your application or email [email protected]   

Our Values: At Banyule, our values of respect, integrity, responsibility, initiative and inclusion guide how we work with each other and our community. We are looking for someone who shares these values and is passionate about creating positive outcomes for our people and the community we serve.  

Community Vision: We in Banyule are a thriving, sustainable, inclusive and connected community. We are engaged, we belong, and we value and protect our environment.  

Diversity Statement: Our community is made up of diverse, cultures, beliefs, abilities, bodies, sexualities, ages, and genders. We are committed to access, equity, participation, and rights for everyone: principles that empower, foster harmony, and increase the well-being of an inclusive community.  

To discover more about Banyule's commitment to advancing gender equality in the workplace, please find Banyule's Workplace Gender Equality Action Plan 2026-2030.  

Acknowledgment of the Traditional Custodians: Banyule City Council is proud to acknowledge the Wurundjeri Woi-wurrung people as Traditional Custodians of the land and we pay respect to all Aboriginal and Torres Strait Islander Elders, past, present and emerging, who have resided in the area and have been an integral part of the region’s history.  Banyule City Council endorses the Uluru Statement from the Heart in full and accepts the invitation to walk with First Nations peoples, to a better future for us all.  

Child Safe Standards Statement of Commitment: Banyule City Council is a child-safe organisation committed to the safety and well-being of children.  

Council has a zero tolerance for child abuse. All allegations and safety concerns will be treated seriously and acted upon. As a child-safe organisation we are committed to providing a child-safe environment where children feel safe, are empowered, valued and protected. Council will actively listen to children, ensuring their voices are heard and considered in decisions that affect their lives.