Community Connector Officer

Work with a supportive and passionate team to support the Banyule community

Banyule City Council is seeking a skilled and community focused Community Connector Officer to support residents with diverse and sometimes complex needs. In this varied role, you will provide accessible service navigation, advocacy, referrals and practical support while building strong partnerships across Council, community organisations and service providers.

Why you’ll love this role and what you’ll be doing:

As a Community Connector, you will play a crucial role in our Community Connections unit. Working as one of Banyule's Community Connectors, you will help connect community members with information, services and local opportunities, while building strong relationships with residents, community organisations and service providers across the municipality. You’ll:

• Make a tangible impact in people's lives by helping residents navigate services, overcome barriers and access the support they need, particularly those experiencing vulnerability, isolation, housing insecurity or complex circumstances.
• Be a connector and community builder with the opportunity to work across Council, local organisations, community groups and service providers to strengthen partnerships and improve outcomes for the Banyule community.
• Work in a diverse and dynamic role that combines direct community support, outreach, community development, partnership building, advocacy, service planning and project work. No two days are the same.
• Balance strategic and frontline work, combining direct engagement with residents alongside partnership management, service mapping, outreach and community planning activities.

What you'll bring/what we are looking for

You will bring a respectful, inclusive and person-centred approach, along with the ability to work confidently with people from a wide range of backgrounds and circumstances. To succeed in this role, you will have:

• Tertiary qualifications in social sciences, social work, health, community development or a related field and/or a minimum of three years of experience in similar role.
• Experience in working with people with complex needs and ability to understand and work effectively with people of different abilities, cultures and socio-economic circumstances.
• Knowledge and/or understanding of service systems including Ageing, Disability, Mental Health, Community and Wellbeing services.
• Experience planning, delivering and evaluating programs that uplift community outcomes, with a focus on inclusion, access and equity.
• Demonstrated ability to work independently and collaboratively with a diverse range of people, including colleagues, organisations and members of the community.
• Demonstrated experiencing dealing with complex community issues and applying an intersectional lens to problem solving.
• Excellent written and verbal communication skills and the ability to maintain web based information on local services.

Pre-employment requirements

• Current Victorian Drivers Licence
• Nationally Coordinated Criminal History Check
• Working With Children’s Check

What we offer:

• A permanent, full-time, position with hybrid working and a monthly RDO
• Salary $101,202.68 to $110,025.50 (dependent on experience) per annum plus super
• 26 weeks of paid parental leave -primary carer/4 weeks of paid parental leave – partner
• Ongoing learning and development opportunities, including health and well-being initiatives

Ready to make an impact?

Join Banyule in a meaningful career opportunity - connecting community members with the services, information and support they need by providing service navigation, referrals, advocacy and practical assistance

How to apply

For more information about this position, please download a copy of the PD on the job application page. If you have any questi0ons please call Jane Nixon on 0403 658 570.

To apply for this position, please submit your resume, and a cover letter addressing the Key Selection Criteria, and complete the job application screening question found on the application form.

Applications close: 15 October 2026 at 11:45 PM.

Equal Opportunity and Accessibility: Banyule City Council is an Equal Opportunity Employer; we value diversity and inclusion, and we welcome candidates from all backgrounds. If you have a reasonable adjustment, support, or access requirement, we encourage you to inform us through your application or email [email protected]   

Our Values: At Banyule, our values of respect, integrity, responsibility, initiative and inclusion guide how we work with each other and our community. We are looking for someone who shares these values and is passionate about creating positive outcomes for our people and the community we serve.  

Community Vision: We in Banyule are a thriving, sustainable, inclusive and connected community. We are engaged, we belong, and we value and protect our environment.  

Diversity Statement: Our community is made up of diverse, cultures, beliefs, abilities, bodies, sexualities, ages, and genders. We are committed to access, equity, participation, and rights for everyone: principles that empower, foster harmony, and increase the well-being of an inclusive community.  

To discover more about Banyule's commitment to advancing gender equality in the workplace, please find Banyule's Workplace Gender Equality Action Plan 2021-2025.  

Acknowledgment of the Traditional Custodians: Banyule City Council is proud to acknowledge the Wurundjeri Woi-wurrung people as Traditional Custodians of the land and we pay respect to all Aboriginal and Torres Strait Islander Elders, past, present and emerging, who have resided in the area and have been an integral part of the region’s history.  Banyule City Council endorses the Uluru Statement from the Heart in full and accepts the invitation to walk with First Nations peoples, to a better future for us all.  

Child Safe Standards Statement of Commitment: Banyule City Council is a child-safe organisation committed to the safety and well-being of children.  

Council has a zero tolerance for child abuse. All allegations and safety concerns will be treated seriously and acted upon. As a child-safe organisation we are committed to providing a child-safe environment where children feel safe, are empowered, valued and protected. Council will actively listen to children, ensuring their voices are heard and considered in decisions that affect their lives.