Senior Business Support Officer

Senior Business Support Officer

Footscray, Australia

Reference: 6930413

• Permanent Full-Time

• Band 5 ($83,279 - $95,282) + 12% super + monthly ADO

• Footscray, Melbourne

About Us

At Maribyrnong City Council, we are committed to creating a connected, inclusive and thriving community where people feel proud to live, work and visit. Located in Melbourne's vibrant inner west, Maribyrnong is one of Victoria's fastest growing municipalities, celebrated for its diversity, creativity and strong sense of community. We are passionate about delivering innovative services and opportunities that support our residents, businesses and visitors now and into the future.

The Opportunity

Be the driving force behind a high-performing operational team.

As the Senior Business Support Officer, you will provide high-level executive support to the Manager City Amenity and Manager Parks and Gardens, while leading and coordinating the Department's Business Support function.

Acting as a trusted partner to senior leaders, you'll be responsible for managing priorities, coordinating key business processes, preparing high-quality documentation, and ensuring responsive service delivery across the department.

This is a varied and influential role where you'll contribute to operational excellence, continuous improvement and effective decision-making across a dynamic service area.

Key Responsibilities

• Providing confidential executive support, including diary and meeting management, agenda preparation, minute taking and action tracking.

• Leading and coordinating the Department's Business Support function, ensuring quality, consistency and customer-focused service delivery.

• Managing and prioritising enquiries, requests and emerging issues, ensuring timely resolution and escalation where required.

• Preparing reports, briefings, correspondence, presentations and business documentation for a range of internal and external stakeholders.

• Coordinating administration processes, including purchase orders, invoices, work orders and payroll-related enquiries.

• Monitoring workflows, maintaining accurate records and supporting operational reporting requirements.

• Maintaining departmental systems, intranet content and shared information resources.

• Supporting recruitment administration, training coordination and business improvement initiatives.

• Identifying opportunities to streamline processes and improve service outcomes.

About You

You are a proactive, professional and solutions-focused individual who can confidently manage competing priorities while building strong relationships across the organisation.

You will bring:

• Demonstrated experience in a senior business support, executive assistant or administration role.

• Proven ability to provide high-level support to senior leaders in a complex and fast-paced environment.

• Strong organisational and coordination skills, with the ability to effectively manage multiple priorities and deadlines.

• Excellent written and verbal communication skills, including experience preparing professional reports, correspondence and presentations.

• High levels of discretion, professionalism and confidentiality.

• Experience coordinating business processes and driving continuous improvement.

• A strong customer service focus and collaborative working style.

• Advanced Microsoft Office skills and experience using corporate systems and records management platforms.

So, if you have a passion for delivering exceptional education to the community and working with diverse cliental, and feel you would contribute to our excellent team culture, we would like to hear from you.

Why Choose Maribyrnong?

• Work cross functionally in a friendly, supportive and professional multidisciplinary team;

• Enjoy a flexible work environment;

• Work in a meaningful role within a Values driven organisation;

• Enjoy a monthly ADO!

So, if you are looking for a role where you can make a genuine difference and you enjoy working in a diverse community focused environment, Apply Now!

How to Apply

To apply for this job go to: https://maribyrnong.recruitmenthub.com.au/Vacancies & enter ref code: 6930413.

To express your interest in this role, please forward your resume and a cover letter, outlining your relevant experience, in support of your application by the closing date.

Enquiries: For further queries regarding this position, please contact Heath Chasemore on 9688 0135, for a confidential discussion.

Closing Date: 27 September 2026 - 10pm