Application Support Analyst

We are looking for a skilled Application Support Analyst to join our Information Services team. In this role, you will provide effective, reliable applications support, advice and recommendations relating to apps used throughout Rotorua Lakes Council. While participating in regular application upgrades and testing, you will need to effectively troubleshoot issues and perform a variety of high-level ICT tasks. You will also need to complete general administrative tasks like setting up profiles using a suite of programs, and service desk call management when necessary.

To succeed in this role, you should have experience supporting enterprise-wide applications, technologies, or systems. Relevant industry experience and good knowledge of a variety of operating systems is also required.

A relevant IT tertiary qualification or proven equivalent experience, along with understanding of ITIL are desirable but not required.

This is an outstanding opportunity to contribute to the community as part of a supportive, hardworking team. If you are interested in taking on this challenge and building your career, please apply below with your CV and cover letter.