Requisition Number: 946
Salary Range: $98,237.90 - $115,772.10 per annum
Position Type: 1 Full Time Permanent | 1 Full Time Temporary to 30th October 2026
Location: 119 - 145 Spence Street, Portsmith
Application Close Date: Sunday 8th February 2026 at 11.30pm AEST
Join our Information & Technology Services team and help drive seamless, reliable and high quality application support across Council.
What We Do
Our Information & Technology Services team supports and enhances Council’s Core Applications. They ensure systems are reliable, secure and performing well by managing configuration, user access, upgrades, incident/problem resolution, reporting, and partnerships with vendors and internal teams.
What You’ll Be Doing
As an Enterprise Systems Support Analyst, you’ll provide technical and business support across Core Applications, helping keep critical systems running smoothly. Your role will include:
Administering systems, managing access and maintaining configuration standards.
Supporting incidents, problems and service requests, including vendor coordination.
Testing patches, upgrades and enhancements.
Improving workflows, reporting and business processes.
Building strong relationships with internal customers and vendors.
Developing reports and analysing data as needed.
Contributing to projects, including testing, documentation and task delivery.
What We’re Looking For
Tertiary qualifications in IT or relevant experience.
Experience supporting enterprise applications in a large or complex environment.
Knowledge of one or more of:
TechnologyOne OneCouncil (Ci Anywhere)
Civica Authority
SAP Business Objects
Experience with ITSM/ITIL processes.
Strong skills in incident/problem management and workflow analysis.
Experience with reporting tools (Crystal Reports, SAP Business Objects, ExcelOne or similar).
Excellent communication, relationship management and organisational skills.
Ability to work independently and as part of a team.
Why Join Us?
Support high-impact enterprise systems used across Council.
Work in a collaborative, supportive ICT team.
Opportunities to grow your technical, analytical and project skills.
Some benefits we offer:
Achieve work / life balance with flexible working arrangements
Fitness Passport - subsidised health and well-being memberships (gym/swimming pool)
Recharge with up to 5 weeks annual leave
Up to 3 weeks personal leave
Cherish family time with up to 14 weeks paid parental leave
Salary sacrifice opportunities
Grow personally and professionally with learning and development opportunities
Relocation assistance may be available for preferred candidates
We are committed to:
Fostering a collaborative and inclusive work environment
Embracing innovation and continuous improvement
Cultivating a culture of professional growth and support
Now we want to hear about YOU!
Applications MUST be submitted online through the 'Apply' button and include a Cover Letter addressing the selection criteria and Resume outlining previous academic and work experience and if requested include attachments of the relevant qualifications and licenses, relating to the role.
For further information about this role please download the Position Description which includes the Key Duties, Responsibilities and Selection Criteria.
Council’s Recruitment Team can be contacted via:
Phone: (07) 4044 3310
Email: [email protected]
Monthly based
Spence Street, Portsmith, Queensland
Spence Street, Portsmith, Queensland
