OneCouncil Application Support Senior Analyst

• Salary Range Band 7 $111,873 – $125,191 plus 12% Super
• Permanent Full-time opportunity
• Located at St Kilda Town Hall or with flexible working arrangements possible

About the Organisation 

The City of Port Phillip is an inner-city council with around 1000 employees who deliver more than 100 programs and services to our residents, businesses and visitors. These range from childcare and immunisations, to libraries, management of parks and open space, rubbish collection, road maintenance and more. City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation. 

About the Role

Are you a passionate and driven Technology One specialist looking to contribute to promoting a reliable and fit-for-purpose system that benefits our council’s user base?

This role suits a proactive, strategic thinker who is solutions-focused with a growth mindset. You will provide advanced application support and configuration, monitor integrations, BPAs and ETL jobs, act on alerts and manage job failures. You will coordinate and deliver end-to-end minor to moderate upgrades, patches and enhancements in the P&R space.

Collaboration is key – you’ll work closely with Technology One, consultants, business stakeholders and internal ICT team members.

Duties

• Deliver Level 2 & Level 3 support for OneCouncil applications
• Administer and configure within the P&R module (workflows, BPAs, ETLs, forms/templates, DOC1, TScripts)
• Monitor integrations, BPAs and ETL jobs; act on alerts; manage job failures and performance tuning
• Plan and coordinate minor to moderate upgrades/patches and small enhancements
• Collaborate with TechnologyOne, consultants, stakeholders and ICT team members

Skills and Experience 

• 3–5+ years supporting enterprise business applications, with at least 2 years on TechnologyOne Ci Anywhere / OneCouncil in a Level 2/3 capacity
• Demonstrated experience within the P&R module
• Strong communication skills, written and verbal
• Degree or Diploma in IT, Computer Science or related field highly desirable

Culture 

People enjoy working at the City of Port Phillip because we are a welcoming, healthy and inclusive workplace.  We offer a vibrant and diverse work environment where our employees can develop both professionally and personally whilst planning and delivering a range of important services and programs to the community. 

Benefits

• We offer a workplace that accommodates your working style and needs.
• Be supported and empowered by a leadership team that is community-focused, with a strong desire for change and a culture that encourages teamwork and innovation.
• Training and development opportunities, study assistance, flexible working conditions, paid parental leave, an active social club, a health and wellbeing program with access to fitness gyms, pools and facilities, and a well-regarded Employee Assistance Program (EAP).

Security Requirements and Professional Obligations   
Pre-employment screening will apply to all appointments.  

Prior to a formal letter of offer, preferred applicants will be asked to provide:

• Evidence of mandatory qualifications/registrations/licences,
• Sufficient proof of their right to work in Australia, and
• Sufficient proof of their identity.
• Complete a National Police Check completed via City of Port Phillip’s Provider.

How to Apply

Click APPLY.

All applicants must provide a Resume and  Cover Letter in response to the key selection criteria located on the last page of the position description. The Cover Letter should be no longer than 2 pages and include each heading in the Key Selection Criteria.

Note: Only applications submitted via the online Recruitment Portal will be considered and only shortlisted candidates will be provided feedback.

Further information can be obtained by contacting Shaun Wright, OneCouncil Optimisation Lead on 03 8563 7538 or [email protected]

Applications close 11.59pm, Sunday 1 February 2026.

The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Yass Mustafa (Recruitment and Employee Experience Advisor) on phone 0468 576 806 or email: [email protected]