Technical Assistant

Why join us? | He aha ngā hua o tō piri mai?

• Make a Difference: Contribute to the development of Palmerston North City while enjoying a fulfilling career that positively impacts our community
• Professional Growth: Elevate your career through a range of Learning and Development opportunities at Palmerston North City Council.
• Benefits: We do more than just pay you a salary too. We have awesome benefits to support you including 5 weeks annual leave.

About the role | Ngā kōrero mō te tūranga

We are looking for a technically minded, customer-focused Technical Assistant to support the city’s diverse events and venues, including the Arena, Palmy Conference + Function Centre, Caccia Birch, and citywide civic events. You’ll be part of a dynamic team that ensures events run without a hitch from small meetings to large-scale public functions by supporting audio/visual set-up, equipment maintenance, and on-site troubleshooting.

As Technical Assistant, you’ll be based at the Conference + Functions Centre and work under the guidance of the Technical Officer to ensure that all A/V technology is ready, working, and optimised for the success of every event.

This is a full-time role, 40 hours per week, Monday to Friday with occasional work outside of normal business hours.

Your focus in this role will include:

• Providing on-site technical support for audio, video, and lighting during events.
• Setting up and testing A/V equipment in advance of functions or conferences.
• Supporting live streaming, projection, and sound system requirements.
• Maintaining and documenting all equipment and repairs.
• Liaising with clients, presenters, and contractors to ensure seamless tech delivery.
• Assisting with event set-up and pack-down as needed.

About you | Ngā kōrero mōu

You're confident around technical equipment, calm under pressure, and thrive on creating great experiences for event attendees and organisers alike.

A strong understanding of event logistics or experience working with contractors and suppliers in a live event environment will be a bonus.

What you will bring:

• Relevant experience or training in event A/V operations including sound systems, projectors, streaming, and basic IT/networking.
• Excellent customer service and communication skills.
• A problem-solving mindset and ability to work independently on-site.
• Experience maintaining equipment and keeping accurate documentation.
• Familiarity with health and safety practices relevant to electrical and event environments.
• Good organisational skills and the ability to manage multiple tasks and timelines.
• The ability to work flexible hours, including evenings or weekends as needed.

About us | Ngā kōrero mō mātou

Palmerston North (or as we like to call it, Palmy) is a growing, innovative and exciting city. With small city benefits and big city ambition, Palmy has secured its place on the map as a creative and exciting city, with leading innovation and developments! We’re proud to be a city that includes, supports, connects and uses the talents of the whole community in our pursuit to provide a connected and safe community. We’re also a future-focused city who cares about enhancing our natural and built environment. Our future looks bright, it looks vibrant and progressive.

What we offer | Te āhua o ā mātou mahi

• Competitive salary between $61,056 and $70,179, plus a 3% Kiwisaver employer contribution (where eligible)
• 5 weeks annual leave and a community service day
• Long service leave after qualifying periods
• Paid parental leave benefits
• Supportive work environment that values work-life balance
• Annual flu vaccinations and subsidised health and eye checks
• Onsite café, staff gym and wellness space
• Study leave, professional memberships, and fees support
• The opportunity to make a real difference in the future of a vibrant, growing city

Applications close: 11.00 pm, Sunday 11 January 2026. Please note due to a Christmas shutdown period applications will not be reviewed until the end of the advertising period.

We are an Equal Employment Opportunity Employer and welcome applications from all those suitably qualified for this position.

Job Profile

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