Position Description 

EEO Data - We encourage you to complete our voluntary Equal Employment Opportunity (EEO) Survey.  Please note, it is unrelated to your application.

We are seeking a customer-focused Visitor Services Officer to join our busy Visitor Information Centres, primarily based at Echo Point.
This role suits someone who thrives in a fast-paced tourism environment and is passionate about delivering exceptional customer service to domestic and international visitors.

Key Requirements:

•High-level front-facing customer service experience
•Retail and/or tourism industry experience
•Cash handling and POS system experience
•Ability to work well in a busy environment and within a diverse team
•Strong communication skills and local area knowledge (or willingness to learn)
Supervisory experience in retail is desirable but not essential.
A commitment to diversity, inclusion, sustainability, and caring for Country is important for this role.

Remuneration: base salary commencing at $65,523 (pro rata) gross per annum 
 + 12% superannuation 
 + performance payment 1% - 3.5% annual salary 
 + annual award increase
For further information contact: Boden Evans on 4780 5526.
Closing date: 8 February 2026.
  

Salary

Competitive

Monthly based

Location

Blue Mountains, New South Wales, Australia

Job Overview
job State
NSW (New South Wales)
Job Category
Business Services
Job Posted:
7 months ago
Job Type
Full Time
Total Vacancies
1

Share This Job:

Location

Blue Mountains, New South Wales, Australia