Community Halls Support Officer

The Details:

As a Community Halls Support Officer, you will provide a range of administrative and support functions associated with the operation of Council’s network of 46 Community Halls and the Caboolture Hub Learning and Business Centre. Your role will ensure these spaces remain welcoming, functional and accessible for all. This dynamic role will be split between two locations:

• The Strathpine Community Services, Sport and Recreation Building, an administrative setting focused on booking processing, coordination, and stakeholder engagement
• The Caboolture Hub, a hands-on, customer facing environment where you will be the first point of contact for visitors and oversee day-to-day venue activities

Your responsibilities will include:

• managing correspondence and customer requests relating to hall operations
• building and maintaining relationships with internal and external stakeholders to ensure quality customer service
• supporting service improvements
• navigating Council’s booking system and other resources
• assisting hirers with booking processes and general enquiries
• performing daily administrative tasks and financial processes
• supporting venue procedures at the Caboolture Hub, including opening/closing, room setup, and cleaning/resetting for events (tasks will include manual handling)

 Click here for Position Description

About you

Are you a confident communicator with a passion for delivering exceptional customer service? We want to hear from you!

With strong administrative skills and a keen eye for detail, you’ll have the ability to multitask in a fast-paced environment, manage competing priorities and support both operational and customer-facing tasks. You’ll be comfortable navigating corporate systems, working collaboratively with others and maintaining a high standard of service across multiple venues.

Whilst not essential, experience with online booking systems, particularly Council’s Bookable program would be highly regarded.

Why City of Moreton Bay?

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what can be – for our city, our Council and your career.

Here’s what you’ll love about a career with us:

• See it. To build a city of the future, first, you have to see it. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that’s never been done before.
• Shape it. You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters – and it’s yours to shape and own.
• Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

• Find a better work-life balance with a nine-day (72.5 hour) fortnight, plus a hybrid, flexible working environment with some work-from-home days.
• Negotiated salary increases locked in through our EBA - 4% in July 2026 and a further 4% in July 2027 (or CPI capped at 4.5%, whichever is greater).
• Advance your skills and career through our Study, Training And Research Scheme (STARS).
• Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
• Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
• Get support when you and your family need it most with our 24/7 confidential counselling service, and Mates in Construction program.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

Click on the 'Apply Now' button below to complete your online application. Please upload a current resume that demonstrates how you meet the requirements for this role.  You will also have the option to add a cover letter should you wish.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

To obtain further details please contact our Careers team at [email protected]. 

For more information about City of Moreton Bay and to stay across what's happening in our city, follow us on LinkedIn.

Your Future City.
See it. Shape it. Live It.

City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.