Customer Service Officer - Geographe Leisure Centre

• Permanent Full Time
• $59,656 - $63,620 + Super
• Generous superannuation scheme up to 15.5%
• Excellent staff benefits (salary packaging, free gym, shopping discounts)

Are you a people person with a passion for community, fitness, and fun? Do you thrive in a fast-paced environment where no two days are the same? If so, we want YOU to join our vibrant team at the Geographe Leisure Centre!

We’re on the lookout for a friendly, energetic, and customer-focused person to join our our team as a Customer Service Officer. Whether you're greeting guests with a smile, helping members with bookings, or keeping things running smoothly at reception — you’ll be the face of our fantastic facility.

Working Monday to Friday, you will be required to work a variety of shifts consisting of an early shift - 5:15am till 1:15pm and an afternoon shift - 12pm till 8pm. You will generally be rostered to work 1 week of early shifts, followed by 1 week of afternoon shifts.

What you’ll be doing:

• Welcoming and assisting customers with enthusiasm and professionalism
• Handling bookings, memberships, and general enquiries
• Supporting the day-to-day operations of the Leisure Centre
• Creating a positive and inclusive experience for all visitors

What we’re looking for:

• A genuine love for helping people
• Great communication and multitasking skills
• Previous customer service experience (bonus points for leisure or fitness industry!)
• Flexibility to work morning shifts and afternoon shifts

Pre-employment requirements:

• Current C class drivers licence
• National police clearance (within 6 months old)
• Proof of right to work in Australia
• Working with children check
• First Aid qualification
• Pre-employment medical (organised and paid for by the City)

Apply: Please click ‘Apply’ and follow the prompts. Please remember to attach a copy of your current resume. 

Enquiries: Janine Buck: Leisure Centre Team Leader Customer Service on (08) 9754 3600 or Human Resources on (08) 9781 1727. 

Closing date: Applications are invited until 4.30pm on Wednesday, 18 February 2026. Screening of applications may take place throughout the advertising period. 

The City of Busselton aims to have a workforce that reflects the diversity of our customers and encourages applications from Aboriginal Australians, people from culturally diverse backgrounds, people living with a disability and people of all ages.