Expression of Interest – Customer Service Officer

About the opportunity 

We are currently seeking enthusiastic and passionate Customer Service Officers to join the team. Reporting to the Team Leader Customer Services, you will be responsible for providing a professional initial point of contact on the phone and over the counter. Main duties will include answering customer service phone lines, taking payments over the phone for applications, data entry of customer service requests and general administration tasks.  

Previous experience answering a customer service phone line, processing eftpos payments, accurate data entry, inbox management and working in a multi-disciplinary front-line customer service environment is highly desirable.  If you have a passion for providing great customer service.

Details

• Non-Continuing, Part-Time employment 45-67.5 hours/fortnight
• ASAP start until April 2027
• Level 4 ($74,923 - $82,721 per annum pro-rata) IA 2025-26 rate
• Plus attractive superannuation, career development, generous leave provisions, recreation centre membership and more

To apply 

Read the position description and complete the application form.

Email [email protected] along with your:

• Application form 
• Cover letter
• Resume/CV

Applications close 

Wednesday, 31 December 2025 at 4pm 

For job information

Please contact Catherine Thomson on 9780 5224

Andrea Selvey, CEO