Bookings & Administration Officer

Bookings & Administration Officer

Become the Heart of Our Team as a Bookings & Administration Officer!

Wangaratta, VIC | Permanent Part Time | 25 hours per week | $32.67 per hour + super 

Step into a role where every day brings new connections, new challenges, and new opportunities to shine. The Wangaratta Sports and Aquatic Centre is searching for a dynamic Bookings & Administration Officer to become the engine behind our facility operations. If you’re a natural organiser, a confident communicator, and someone who thrives in a lively, people-focused environment, this is your moment.

Why This Role Matters

As the go-to person for all facility bookings, you’ll be the friendly face and trusted expert for schools, community groups, sporting clubs, and local businesses. You’ll guide users through the booking process, ensure every detail is spot on, and help create seamless experiences across our centre.

Your knack for coordination and your commitment to accuracy will keep our spaces running smoothly—from scheduling and staffing to equipment setup and invoicing. You’ll also play a key role in supporting our Leadership Team with essential administrative tasks that keep our operations humming.

What You’ll Be Doing

• Community Program Development: Spot opportunities to grow and enhance programs that support our local community.
• Booking Management & Stakeholder Engagement: Manage facility bookings with confidence while building strong, positive relationships with user groups.
• Customer Service Excellence: Keep a pulse on user satisfaction and ensure every interaction reflects our commitment to quality service.
• Administrative Support: Assist the Leadership Team with minute taking, reporting, invoicing, payroll support, and more.
• Financial & Reporting Tasks: Process accounts and payments, prepare reports, and help track key performance indicators.

Why You’ll Love Working With Us

• A Supportive, Inclusive Culture: Join a team that celebrates collaboration, growth, and shared success.
• Professional Development: Access training and learning opportunities to build your skills and advance your career.
• Free Centre Membership: Enjoy full access to all WSAC facilities—your wellbeing matters to us.
• Work-Life Balance: Benefit from flexible hours designed to support your lifestyle and personal commitments.

For further information, please contact Paul Barker – Business Engagement Coordinator [email protected]

Applications close at 3pm on Monday, 14 September 2026. We may close this vacancy earlier if a suitable candidate is found before the closing date.

Rural City of Wangaratta is a child safe and equal opportunity employer.  Employment applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged.  In addition, applications for positions that work with children must provide referees who can comment on their experience working with children.  These roles also require a valid Working with Children Check and all roles require a National Criminal History Check. 

When submitting your application, you will need to include:

• Your current contact details;
• A cover letter to your application. This document is an introduction to your application and will generally include an outline as to why you have applied for the role;
• A current resume with a minimum of two current referees;
• A letter stating how you meet the key selection criteria, providing evidence that clearly demonstrates what you have achieved in relation to the position. It is helpful to use each selection criteria as a heading and then explain how your skills and experience meet that criterion; and
• Copies of any relevant qualifications or licence.