Customer Relations Officer

Customer Relations Officer

Applications closing on 21 August 2026, 12:00 PM

• Job TypeCasual
• Position DescriptionPosition-Description-Customer-Relations-Officer-Casual.pdf(PDF, 232KB)

Are you passionate about delivering excellent customer service and making a positive difference in your local community?

Greater Hume Council is seeking an enthusiastic and customer-focused Customer Relations Officer to join our team on a casual basis. This rewarding role combines customer service and library support, providing the opportunity to engage with community members while delivering high-quality services across a range of Council locations.

As one of the first points of contact for Council, you will play a key role in creating positive customer experiences by providing accurate information, responding to enquiries, and supporting access to Council and community services. You will also contribute to the day-to-day operations of Council libraries, assisting with programs, activities and events that enhance community engagement.

This is a dynamic and varied role requiring a high level of flexibility, with shifts allocated according to operational requirements across Council's service centres and libraries in Culcairn, Henty, Holbrook and Jindera.

For more information or to apply, click here.