Administration Officer

• Permanent Position at the City of Ballarat
• Full-time Band 4 Role $70,527 - $75,049 per annum plus superannuation
• Monthly RDO available

About the role
 

The Regulatory Services Administration Team deliver high quality administrative functions and support across the Regulatory Services Units of Environmental Health, Animal Services, Traffic Amenity, Compliance, Parking Infrastructure & School Crossings, and Building Services in accordance with established procedures and statutory requirements.

Team members ensure the efficient and effective management of Regulatory Services statutory registers and provide the first point of contact and customer service for the department, providing initial advice and appropriate referral.

About you

• Thorough and detail-focused
• Well-developed oral and written communication skills
• Ability to prioritise tasks and manage multiple demands
• Excellent conflict resolution and negotiation skills
• Discreet and confidential
• A team player

Key Selection Criteria

• Well-developed interpersonal and communication skills
• Excellent word processing skills and accuracy in data entry and demonstrated experience with a wide range of Windows based databases and applications and Council software packages utilised by the Regulatory Services Team.
• Demonstrated experience in generating a variety of documentation, reports and correspondence.
• Experience in an office environment with the ability to maintain confidentiality
• Demonstrated ability to adapt to new situations, showing initiative in responding to challenging and competing work tasks and demands.
• Familiarity and demonstrated experience in working in a regulatory environment, with ability to demonstrate compliance with legislative framework.
• Knowledge and understanding of health and safety issues relevant to work activities and work area.

Be Part of Something More:
 

Join us in making a real difference to the lives within our community. Working for City of Ballarat you will be part of a team that values honesty, transparency and accounting in everything we do. We believe in the importance of valuing every Individual and working together to support the community. Together we create a supportive and inclusive environment where everyone can thrive and make a positive impact.

Benefits

There’s more to remuneration than just salary.
 

Here are some key benefits you might value:

• Learning and development programs
• Flexible work policies
• Employee benefits program
• MyWellbeing initiatives

To Apply

To apply for this position please click on the apply button and submit your application. The closing date for this position is 11:59pm on 24th February 2026.

Please ensure that you provide a cover letter, current resume and answer the screen questions based on the selection criteria.
 

The successful applicant will be required to undergo a full employment medical and police check.

Contact

For any additional questions, please contact Angie Chambers [email protected] ph. 0459 976 076

At the City of Ballarat, we celebrate diversity and strive to create an inclusive, flexible workplace where everyone feels welcome. We encourage applicants of all backgrounds, identities, and abilities to apply. If you need any support during the recruitment process, reach out to us at peopleandculture@ballarat.vic.gov.au

We’re proud to be a child-safe organisation, committed to protecting children and young people from harm. Our culture promotes their safety and wellbeing, and we require all successful candidates to undergo relevant screening, including a Working with Children Check and criminal history check.